Shipping Policy
Should unexpected issues result in a delay of order processing more than three days after your initial order we will contact you via email for further information and an updated shipping date or option of refund.
We are responsible for processing orders only. Issues pertaining to postal service / third party courier delivery status remain outside the control of leas.ie. We will endeavour to assist customers with orders places as best possible should unexpected issues affect completed purchases.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer €5 flat rate shipping to addresses on the island of Ireland. This includes addresses in Northern Ireland.
Free shipping: From time to time we may offer free shipping on orders to delivery addresses within the island of Ireland. This includes addresses in Northern Ireland. Usually a condition will need to be met in order to avail of free shipping for example free shipping available to orders over €40. Free shipping conditions will be clearly communicated on the storefront - leas.ie.
International Shipping
At this time we ship only to the Island of Ireland (this includes Northern Ireland).
We do not ship Internationally at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at hannah.oreilly@shopify.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If our delivery partner is unable to deliver to a P.O. Box at the time of your placed order we will contact you to collect a delivery address alternative to P.O. Box.
Refunds, returns, and exchanges
You can review our full Return Policy right here!
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at hannah.oreilly@shopify.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hannah.oreilly@shopify.com.